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Subway responds to fake chicken allegations, tries to ditch 'mystery meat' label

Maura Judkis and Good Food

Subway's ingredients have come under question.
Subway's ingredients have come under question.Rob Gunstone

Pink slime in burgers, horse meat in IKEA meatballs, and now, allegations that Subway chicken meat is only 50 per cent chicken. Oh dear.

When a Canadian news program tested the chicken sandwiches at several fast-food restaurants last week, they got a surprising result from a Subway sandwich. Canadian customers may have thought they were eating fresh, as the company's slogan goes. But the meat they were eating was only approximately 50 per cent chicken, according to the DNA researcher who analysed it.

The sandwich chain's results were an outlier: Other fast food chains, such as McDonald's, were found to have 80 per cent or more chicken in their samples (seasonings account for the less-than-100-per cent results). And that's how Subway became the latest company to be labelled with one of the most pithy and withering insults of food service: mystery meat.

It has long been a slur thrown at cafeteria lunch ladies serving trays of gelatinous, over-sauced meat of questionable provenance. It has also been slung at Spam, the processed cans of meats that urban legend alleged was an acronym for "Spare Parts of Animal Meat" or "Scientifically Processed Animal Matter." ("Spiced Ham" was actually named Spam in a company contest, inventor Jay Hormel told the New Yorker in 1945.)

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There were the IKEA meatballs that turned out to be horse. "Neigh it ain't so," tweeted the Australian columnist Martin McKenzie-Murray. One study of hot dogs found human DNA in 2 per cent of hot dogs (hey, Soylent Green was mystery meat, too). Okay, so the human DNA was from poor hygiene, not actual human flesh - though this fact should not exactly reassure you. And the hot dog test found off-label meats, such as pork and chicken, in the mix, too.

Then there was the pink slime scandal, amplified by a 2012 ABC report that found an "unappealing mixture of chemically treated cartilage and scrap meat" treated with ammonia that went into ground beef sold in grocery stores and used as an ingredient at fast-food restaurants. The moniker "pink slime" and the ensuing outcry led to lawsuits and the closure of some meat processing facilities. It was a great day to work at PETA.

The other 50 per cent of Subway's chicken isn't such a mystery, actually. The DNA analysis pegged it as soy, which can be used to moisten meat. Subway has denied the Canadian Broadcasting Corporation's report and has called for a retraction.

"The stunningly flawed test by 'Marketplace' is a tremendous disservice to our customers," said Suzanne Greco, Subway president and chief executive, in a statement issued Wednesday night.

"The allegation that our chicken is only 50 per cent chicken is 100 per cent wrong. Our chicken is made with 100 per cent chicken plus spices and marinade. The findings as reported on the show are wildly inaccurate."

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Locally, a representative for Subway Australia said stores Down Under used chicken sourced from New Zealand and Australia, but regardless of the suppliers, all Subway stores used real chicken, with a soy-derived product (making up less than 1 per cent) to retain moisture.

On Wednesday, Subway fired back with its own analysis, for which the company hired two independent research laboratories. Subway says they found the plant protein was less than 10 parts per million, or below 1 per cent of the sample. The CBC issued a statement standing by its report.

So, get ready for some public relations gymnastics, which the company will have to perform to shake the "mystery meat" label. Subway has a good chance of recovering: We're still buying IKEA meatballs and hot dogs, after all.

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